Refund policy

Refund Policy

At TechTaberna, we strive to ensure your complete satisfaction with every purchase. Please review our refund policy carefully before making a purchase.

Eligibility for Refunds

• Products must be returned within 30 days of delivery
• Items must be in original condition with all packaging and accessories
• Proof of purchase is required for all refund requests
• Certain products may have specific return conditions (e.g., hygiene-sensitive items)

Non-Refundable Items

The following products are not eligible for refunds unless defective:

• Opened software or digital downloads
• Personalized or custom-made products (e.g., engraved items)
• Products with removed security tags or damaged serial numbers

Refund Process

1. Contact our support team at [email protected] to initiate your return
2. You will receive return instructions and a Return Authorization Number
3. Package the item securely with all original contents
4. Ship the item back to us using a trackable method
5. Once received and inspected, we will process your refund within 5-7 business days

Refund Methods

Refunds will be issued to the original payment method. Processing times may vary depending on your financial institution.

Damaged or Defective Products

If you receive a damaged or defective product, please contact us immediately at [email protected] with photos of the damage. We will arrange for a replacement or refund at no additional cost to you.

Shipping Costs

Customers are responsible for return shipping costs unless the return is due to our error or a defective product. Original shipping fees are non-refundable.

International Returns

For international orders, please note that any customs fees or import taxes are non-refundable. Return shipping costs are the customer's responsibility.

Contact Us

For any questions regarding our refund policy, please email us at [email protected]. We typically respond within 24-48 hours.